At FOAM UPP®, we want your laptop raiser to stay as vibrant and functional as the day you got it. Here’s how to take care of your FOAM UPP®, especially the silicone gel surface, to ensure long-lasting use and performance.

Cleaning Instructions:

1. Wipe Clean with a Damp Cloth

Gently wipe the silicone gel surface with a soft, damp cloth to remove dust, dirt, or stains. Avoid using harsh chemicals or abrasive cloths, as these may damage the surface.

2. Mild Soap Solution for Tougher Stains

If you encounter stubborn stains, mix a small amount of mild soap with water. Dampen a cloth with the solution and gently clean the surface. Wipe away any soap residue with a clean, damp cloth and allow FOAM UPP® to air dry.

3. Avoid Excessive Heat

Silicone gel is durable, but exposing it to excessive heat (like placing it directly on a hot surface) may affect its appearance. Keep FOAM UPP® away from heaters, direct sunlight, or hot surfaces to maintain its flexibility and color.

What to Avoid When Cleaning:

• Harsh Chemicals

Avoid using strong cleaning chemicals such as bleach, ammonia, or alcohol-based products. These can degrade the silicone gel over time, leading to discoloration or damage to the surface.

• Abrasive Cleaners or Scrubbers

Do not use abrasive sponges, scouring pads, or harsh scrubbing tools, as these can scratch or wear down the surface of your FOAM UPP®, diminishing its smooth feel and appearance.

• Oil-based Products

Avoid using any oil-based cleaners, as these can leave a residue on the silicone, affecting its grip and look. Stick to mild soap or a gentle all-purpose cleaner for the best results.

Storage Tips:

• FOAM UPP® products include a string pouch to keep them clean and protected while traveling or on the move.

Color Care:

• Color-Fading Prevention

To prevent color fading, avoid prolonged exposure to harsh sunlight or extreme temperatures. Silicone gel retains its vibrancy longer when kept in shaded areas.

General Maintenance:

• Regular Cleaning

Regularly wipe down your FOAM UPP® to maintain its fresh, fun look and keep it free from dust and grime. It’s an easy way to ensure that it’s always ready for use!

Warranty Information:

FOAM UPP® comes with a 90-days warranty against manufacturing defects. If you experience any issues with the product due to workmanship or materials, we will repair or replace it free of charge.

To make a warranty claim, please reach out to our customer service team by clicking on “Contact”, providing your order number and a description of the issue.

Please note: The warranty does not cover damage caused by misuse, improper cleaning, or exposure to harsh chemicals.

For Models Containing Electronics:

• Avoid Moisture: Models containing electronic components should never be exposed to excessive moisture. Avoid direct contact with water or cleaning solutions around the electronic areas.

• Do Not Submerge in Water: Never submerge any model with electronics in water or cleaning solutions. Moisture can damage the internal components and void the warranty.

• Gentle Cleaning: Use a soft, dry cloth to clean around the electronic components. If needed, use a slightly damp cloth but always avoid any liquid near the electronic sections.

• Keep Away from High Temperatures: High heat can affect the performance of the electronic components inside. Avoid placing FOAM UPP® near hot surfaces, such as heaters or direct sunlight for extended periods.

By following these simple care instructions and taking advantage of our warranty, your FOAM UPP® will continue to provide the same fun and versatile functionality for years to come!