Frequently Asked Questions

1. How do I select my color?

You can choose your preferred color directly when placing your order. Each available color option is displayed on the product page before checkout.

2. Which laptop sizes are compatible with FOAM UPP®?

FOAM UPP® is designed to fit virtually all standard laptops — from compact 11" models to larger 17" laptops. Its telescoping and flexible design adjusts to securely fit your device.

3. Can FOAM UPP® be used directly on my lap?

Yes! FOAM UPP® was specifically designed for both desk and lap use. Its soft silicone gel surface provides a stable, non-slip grip and comfort when working on your lap — no hard edges or heat buildup.

4. Does FOAM UPP® help with laptop overheating?

Absolutely. FOAM UPP® features an open, elevated design that allows better air circulation under your laptop, reducing heat buildup and helping maintain performance. Also, no more over-the-lap heat discomfort!

5. Does it require any assembly?

No assembly is needed! FOAM UPP® is ready to use right out of the box. Simply place your laptop on top, adjust the telescoping width if needed, and you’re set.

6. How portable is FOAM UPP®?

FOAM UPP® is compact, lightweight, and travel-friendly. It fits easily into a backpack, tote, or briefcase — and includes a soft string pouch to keep it clean and protected when not in use.

7. Do you ship internationally?

Yes! We currently ship within the United States, Canada, and Mexico. For other countries, please contact us at info@foamupp.com for availability and shipping options.
Please note: International customers are responsible for any applicable customs duties or import taxes.

8. Can I order more than one FOAM UPP®?

Of course! You can add multiple units to your cart. Many customers purchase additional units for their home, office, or family members.

9. What materials is FOAM UPP® made from?

The exterior of FOAM UPP® is made entirely of high-quality silicone gel, providing a durable, non-slip surface. The interior core is made of strong ABS plastic for long-lasting support and stability.

10. Why do we call it a “Raiser” and not a “Riser”?

We call it a “Raiser” because FOAM UPP® doesn’t just rise your laptop — it raises your experience. The word “Raiser” reflects its purpose: to raise comfort, posture, and productivity for modern laptop users. It’s not just a stand — it’s an elevation in how you work and live.

11. What if I need to change my shipping address after ordering?

If your order hasn’t shipped yet, simply contact us at support@foamupp.com with your order number and the new address. We’ll be happy to assist in updating it before shipment.